- if you experience any error in Neptun’s functioning or get stuck in a procedure please report it to us PROMPTLY
- if you cannot meet the deadline out of your fault (eg. technical problem) send an e-mail to your administrative officer and attach a screenshot about the error
- the prompt report is important (a lot of procedures have strict deadlines so we can only take into consideration the problems that we have been informed about within the deadline)
- we call your attention that missing the deadlines results in the forfeiture of rights! Please send your complaints, remarks to your administrative officer in e-mail BEFORE the deadline!
- Exam registration in Neptun - Most frequent error messages
- in case you find any mistake or infringement during the procedure of your case » Rules of procedures concerning student complaints at the UPMS